About Shiftwork Services

Since 1995 we have worked in partnership with a wide range of New Zealand organisations to improve health, safety and productivity in the 24/7 workplace.

Our solutions include smart roster design that takes into consideration business needs, staff preferences and safety requirements as well lifestyle training focusing on sleep and fatigue management.

Fiona
Fiona has 20+ years of experience helping people manage sleep patterns, fatigue, shiftwork, and work-life balance in many industry sectors including aviation, transport, mining, health, and manufacturing.

Her primary background is in occupational therapy where she has worked for Waitemata DHB and community services helping people with mental health problems, trauma and concussion, manage sleep and fatigue.

In 1995 she founded Shiftwork Services in order to combine scientific thinking about sleep and fatigue with practical know-how to create safer workplaces. Achieving fast and inspiring results, Fiona has successfully worked with many companies including MPI, Spark, NZ Blood, Port of Tauranga, Office Max, Fonterra, New Zealand Deference Force, and many others, teaching their staff the formula for a relaxing sleep.  Her work with Fonterra won the overall prize for well-being at the 2018 Safeguard awards.

Her book, Getting a Good Night’s Sleep, has sold over 10,000 copies and is available as a paperback, ebook and audiobook.

Fiona is currently based in Australia working with Royal Flying Doctor Service and continues to provide shiftwork consulting services to organisations around the world via telehealth.

Contact Us

Affiliations

InterDynamics

InterDynamics is an Australian-based software and supply chain simulation company and pioneers of the FAID® hours of work fatigue assessment tool.

Integrated Safety Support

Integrated Safety Support is Australia’s leading provider of fatigue risk management consulting and training services.

Sleep Well Clinic

The doctors and health professionals at the Sleep Well Clinic provide comprehensive assessment and treatment services for individuals suffering sleep disorders such as problematic snoring, sleep apnoea, insomnia, and parasomnias.

Fit For Duty

The team at Fit For Duty specialise in the assessment and treatment of sleep apnoea. For more information or to request a sleep study contact fiona@shiftwork.co.nz

Provention

Provention’s First Move programmes provide education and Train-Trainer packages so your staff can develop safe movement habits. This will enable them to do physical and sedentary activities without sustaining an injury. To arrange an appointment or direct referral contact fiona@shiftwork.co.nz.

 

WARN International

WARN International specialises in mind health (mental health), adapting swiftly to change (resiliency), enhanced communication and personal safety through online courses, keynote presentations and in-person workshop

What Our Clients are Saying

Simon Aykroyd
Driver Performance Assessor - Fonterra

Great that Fonterra came first in Safeguard Well-being Award 2016 for the work you did with us.

Thank you Fiona for working with us at Fonterra to develop a fatigue risk management system that meets our unique industry requirements. It was great to have your expertise and apply it to our industry in a collaborative way. You know your business and we know ours.

Roger Bain
Health and Safety Superintendent - Oceana Gold

Great information – managing fatigue is vital when you work in a mine. The most valuable information for us was a scientific understanding of the hours of work. This information enables us to identify high risk times so that we can put in countermeasures to help keep staff safe.

Thank you Shiftwork Services for working with us and teaching me to use a scientific method to assess hours of work. Taking the guess work out will help us develop a flexible Fatigue Risk Management System.

Patrick Kirk
Health and Safety Manager - Carter Holt Harvey

It is important that shiftworkers receive good information about managing the shiftwork lifestyle in order to keep themselves and their colleagues safe. Thank you Fiona for providing our staff with excellent information on this subject.

Shiftwork Services has run seminars for Carter Holt Harvey shiftworkers in New Zealand and Australia. Our staff found the information of great benefit. The sessions were highly interactive and fun. This enabled each person to develop their own personalised shiftwork management plan.